YOURORBITA LLC (Florida Entity No. L26000378604), operating as YourOrbita ("YourOrbita," "we," "us," or "our"), operates a private, subscription-based software platform at yourorbita.com and associated applications (the "Platform"). The Platform is a professional profile management and private directory tool for independent service professionals ("Providers") and their existing clients ("Clients").
The Platform is NOT any of the following:
The Platform does not connect Providers with unknown or anonymous clients. All connections occur through existing personal relationships or trusted Orbita recommendations.
| Platform | The YourOrbita software, website, progressive web application, and any future native mobile applications published by YOURORBITA LLC |
| Provider | An independent service professional who uses the Platform to manage their professional profile and client relationships |
| Client | A person who uses the Platform to organize their private directory of trusted Providers |
| Providers Orbita | A Client's private directory of saved Providers |
| Friends Orbita | A Client's private list of trusted contacts whose recommendations they value |
| Orbita member | A person who is part of a user's Friends Orbita |
| Orbita recommendation | A Provider recommendation shared within a user's Friends Orbita |
| Clients Orbita | A Provider's list of clients who have saved them in their directory |
| Discovery Period | The free phase during which a Provider may maintain a profile without a paid subscription, as described in Section 4.1 |
| Subscription | A Provider's paid plan granting access to active Platform features |
| Profile | A Provider's live professional profile, visible only to Clients who have saved them |
| QR Code | A unique code generated for each Provider that Clients can scan to add the Provider to their directory |
You must be at least 18 years old to use the Platform. By creating an account, you represent and warrant that you are at least 18 years of age. You will be required to provide your date of birth at signup. YourOrbita will use your date of birth to calculate your age and will block account creation if you are under 18.
Providing a false date of birth to circumvent the age requirement is a violation of these Terms and will result in immediate account termination.
Each verified phone number may be associated with only one account. A person may maintain separate accounts provided each is registered to a distinct verified phone number. Creating multiple accounts on the same phone number, or creating accounts to impersonate others, generate spam, or manipulate the Platform, is a material breach of these Terms.
You agree to provide accurate, current, and complete information when creating your account and to keep that information updated.
You are responsible for maintaining the confidentiality of your account and for all activity that occurs under your account.
Providers may use the Platform free of charge during the Discovery Period. The Discovery Period continues until YourOrbita determines, based on platform activity and direct outreach to the Provider, that the Provider has experienced meaningful value from the Platform. YourOrbita will contact the Provider directly before any Discovery Period ends and will not activate a subscription without the Provider's explicit confirmation. Providers may cancel at any time. The duration of the Discovery Period is determined by YourOrbita at its sole discretion and communicated to the Provider with a minimum of 60 days advance notice before any subscription begins.
YourOrbita may offer free grace periods to Providers at its discretion. The duration, eligibility, and terms of any grace period are determined by YourOrbita and communicated at the time of offer.
YourOrbita will never activate a paid subscription without a Provider's explicit confirmation. Providers will always be contacted directly and given an opportunity to confirm they are receiving value before any subscription charge occurs.
YourOrbita does not charge a commission or transaction fee on services between Providers and Clients under the current subscription model.
Client relationships a Provider builds through the Platform are not transferred to or claimed by YourOrbita upon cancellation of a subscription. YourOrbita will never use a Provider's client data for any purpose other than operating that Provider's account.
When a Provider activates a subscription, it is billed monthly or annually via our payment processor. Providers may cancel at any time. Cancellation takes effect at the end of the current billing period.
The Platform does NOT process, facilitate, hold, transfer, or intermediate any payment between Providers and Clients for services rendered. All service payments are private transactions between Provider and Client. YourOrbita takes no percentage of any service transaction.
YourOrbita has no obligation and no ability to ensure that any payment is made, received, processed, or secured. YourOrbita is not responsible for any dispute regarding service payment between a Provider and a Client.
Each Provider is solely responsible for: setting their own rates, collecting payment for services rendered, managing their own income taxes, obtaining any required business licenses or permits, maintaining any insurance required by applicable federal, state, or local law for their service category, and complying with all applicable laws governing their independent service work.
Licensing, certification, permit, and insurance requirements vary significantly by service category, jurisdiction, and individual circumstance. Some trades require government-issued licenses (such as electrical, plumbing, and HVAC work); others require professional certifications; others have no mandatory licensing requirement. Each Provider is solely responsible for determining what licenses, permits, certifications, and insurance apply to their specific trade and location, obtaining and maintaining them, and complying with all applicable federal, state, county, and municipal regulations governing their work. YourOrbita makes no representation about what any Provider is required to hold and does not verify compliance with any regulatory requirement. Listing a service category on YourOrbita does not constitute authorization to perform that service.
All credentials displayed on Provider profiles — including licenses, insurance, permits, and other professional credentials — are self-declared by the Provider. YourOrbita makes NO representation, warranty, or guarantee that any credential is accurate, current, valid, or genuine.
YourOrbita does NOT verify, authenticate, or confirm any Provider credential. Providers are solely responsible for the accuracy of their credential information.
Clients rely on Provider-supplied credential information entirely at their own risk. YourOrbita expressly disclaims all liability arising from inaccurate, false, expired, or fraudulent credential information submitted by any Provider.
Submitting false, fraudulent, or materially misleading credential information is a material breach of these Terms and may result in immediate account termination.
YourOrbita may in the future partner with third-party verification services. When available, verified credentials will be clearly distinguished from self-declared credentials on Provider profiles.
YourOrbita does not conduct background checks, license verifications, insurance confirmations, or any other screening of Providers in any service category. Before engaging any Provider for any service — including but not limited to home services, beauty and personal services, pet care, transportation, tutoring, fitness and wellness, mobile auto services, event services, or any other category — the Client is solely responsible for independently verifying that the Provider holds whatever licenses, certifications, permits, or insurance the Client deems appropriate for that specific service. YourOrbita's display of self-declared credential information does not constitute a verification or endorsement of that information. Clients engage Providers entirely at their own risk.
Clients may share Providers with members of their Friends Orbita. Providers may not be shared with users outside the sharer's existing Friends Orbita. Sharing may never be monetized in any form.
Users may NEVER charge, receive payment, receive goods, services, preferential treatment, or any other consideration — directly or indirectly — in exchange for giving or receiving an Orbita recommendation. This prohibition applies equally to the person sharing a recommendation and the person receiving one. A Provider may not offer any benefit to someone who recommends them. A user may not accept any benefit in exchange for a recommendation they give. This prohibition is absolute. Violation by either party results in immediate permanent account termination for all parties involved.
No Provider is automatically added to a Client's Providers Orbita through a recommendation. All recommendations enter a "Pending" queue and require the Client's affirmative action to approve.
Each Provider in a Client's Providers Orbita has a privacy setting. The default setting is "Keep Private." Clients are never obligated to share any Provider with any Orbita member.
Friends Orbita additions require mutual contact verification. Both parties must have each other's phone numbers saved in their contacts.
You agree not to:
YourOrbita does NOT collect, store, or process real-time location data. The Platform has no GPS or location tracking infrastructure. During any service — including but not limited to transportation, home services, or any other service category — Providers may choose to share a real-time location link directly with their Client via third-party services such as Google Maps or Glympse. This location sharing occurs entirely outside YourOrbita's infrastructure and is not within YourOrbita's control or responsibility.
YourOrbita's role ends at the initial connection between a Client and Provider. YourOrbita has no visibility, control, or responsibility for what occurs after a Client and Provider connect through the Platform, including the quality, safety, timeliness, or legality of any service provided.
YOURORBITA EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY PERSONAL INJURY, DEATH, PROPERTY DAMAGE, OR OTHER HARM OCCURRING DURING OR IN CONNECTION WITH ANY SERVICE ARRANGED THROUGH THE PLATFORM. USERS ASSUME ALL RISK ASSOCIATED WITH SERVICES PERFORMED OR RECEIVED. YOURORBITA IS NOT AN INSURER AND DOES NOT PROVIDE ANY COVERAGE FOR INCIDENTS OCCURRING DURING SERVICES. This disclaimer expressly includes any injury, illness, death, loss, or damage involving an animal in a Provider's care during any pet care service arranged through the Platform.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOURORBITA LLC'S TOTAL LIABILITY TO ANY USER FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT PAID BY THE USER TO YOURORBITA IN THE TWELVE MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00).
YOURORBITA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify, defend, and hold harmless YOURORBITA LLC, its members, managers, officers, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Platform; (b) your violation of these Terms; (c) any service you provide to or receive from another user; (d) any inaccurate or false credential or identity information you submit; (e) any personal injury, death, or property damage occurring during or in connection with any service; or (f) your violation of any applicable law or regulation.
You may delete your account at any time. Provider subscribers should cancel their subscription before deleting their account.
YourOrbita reserves the right to suspend or terminate your account at any time for violation of these Terms, including but not limited to: fraudulent credential submission, providing a false date of birth, monetization of Orbita recommendations, conduct harmful to other users or the Platform, or other material breach. YourOrbita has no obligation to proactively monitor user conduct.
These Terms are governed by the laws of the State of Florida, without regard to conflicts of law principles.
Before filing any claim, contact legal@yourorbita.com. YourOrbita will attempt to respond within 30 days.
Unresolved disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in Miami-Dade County, Florida.
YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING.
YourOrbita may modify these Terms at any time. If we make material changes, we will provide notice via email or in-app notification at least 30 days before changes take effect. Continued use of the Platform after that date constitutes acceptance of the updated Terms.
| Legal inquiries | legal@yourorbita.com |
| Support | support@yourorbita.com |
| Mailing address | YOURORBITA LLC, 14600 SW 74TH CT, Palmetto Bay, FL 33158 |
SMS and text message service notifications from YourOrbita are optional. After creating an account, you may choose to opt in to receive service-related SMS notifications. These messages may include: new service requests, provider responses to your requests, service confirmations, pre-service reminders, and cancellation notifications. SMS notifications are sent only in connection with platform activity you initiate or are directly involved in. You are not required to opt in to SMS notifications to create an account or access any Platform feature.
Consent to receive SMS notifications is not a condition of purchasing any subscription or service. You may use the Platform without receiving SMS notifications, subject to reduced notification functionality.
You may opt out of SMS notifications at any time by replying STOP to any message from YourOrbita. After opting out, you will receive a single confirmation message and no further SMS notifications will be sent. To re-enable SMS notifications after a previous STOP, reply START to any YourOrbita message. Note: START only reverses a previous STOP. If you have not previously opted in to SMS notifications, replying START will not enable them — contact support@yourorbita.com to opt in.
Reply HELP to any YourOrbita SMS message for assistance, or contact support@yourorbita.com.
Message frequency varies based on your platform activity. Messages are sent only when there is relevant platform activity associated with your account. Message and data rates may apply depending on your mobile carrier plan.
YourOrbita is not responsible for delayed or undelivered messages. Supported carriers include all major US carriers. Carrier support may vary.
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