This Privacy Policy explains how YOURORBITA LLC ("YourOrbita," "we," "us," or "our") collects, uses, stores, and shares information when you use the Platform at yourorbita.com and associated applications. It applies to all users — both Providers (service professionals) and Clients.
| Phone Number | Required for account creation, two-factor authentication, and SMS service notifications. Primary account identifier. |
| Date of Birth | Required at account creation. Used solely to verify that you meet the minimum age requirement of 18 years. Your date of birth is not displayed publicly, not shared with other users, and not used for any purpose other than age verification. |
| Full Name | Required for all users. Providers: displayed on profile. Clients: used internally only. |
| Profile Photo | Providers: displayed on profile. Clients: optional. |
| Service Description | Providers only: service categories, availability, and service details. |
| Rate Card | Providers only: pricing tiers, variables, and service rates. |
| Credential Information | Providers only: license numbers, insurance details — self-declared by Provider. |
| Credential Documents | Providers only: uploaded photos of credentials — stored securely, not displayed publicly. |
| Friends Orbita Data | Which users are in your Friends Orbita and how you have organized them. |
| Providers Orbita Data | Which Providers you have saved and their sharing permission settings. |
| Service Request Data | Service details shared only with Providers in your private Providers Orbita. |
| Device Information | Device type, operating system, browser type — for compatibility and support. |
| Usage Data | Features used, pages visited, session duration — for Platform improvement. |
| Error Logs | Technical error information to diagnose and fix Platform issues. |
| IP Address | Network address used for security and fraud prevention. |
| Authentication | Phone number and two-factor authentication to verify identity and maintain one account per phone number. |
| Age Verification | Date of birth used at account creation to confirm you are 18 or older. Accounts where the calculated age is under 18 are blocked from creation. Not used for any other purpose. |
| SMS Notifications | Phone number used to send optional service-related SMS notifications including new requests, responses, confirmations, reminders, and cancellations. Only sent if you have opted in after account creation. You may opt out at any time by replying STOP. Message and data rates may apply. Message frequency varies based on your own activity. |
| Provider Profile | Name, photo, services, rates, credentials — shown only to Clients who have saved the Provider. Never public. |
| Directory Management | Organizing and displaying a Client's Providers Orbita. |
| Friends Orbita | Managing Friends Orbita relationships and processing Orbita recommendation requests. |
| Service Requests | Broadcasting a Client's request to Providers in their private Providers Orbita only — never to strangers. |
| Subscription Billing | Provider name and payment data sent to our payment processor for subscription management. |
| Platform Analytics | Aggregate usage data to improve the Platform and inform Discovery Period decisions. Never sold. Never individually attributed in external reports. |
| Security | IP addresses and behavioral signals to detect abuse, fake accounts, and Orbita manipulation. |
| Expiry Notifications | Credential expiry dates used to send Providers automated renewal reminders. |
| Direct Outreach | Activity signals used to contact Providers directly to assess value received before any Discovery Period ends. |
We share information with qualified, certified third-party infrastructure providers to operate the Platform. We make every reasonable effort to partner exclusively with platforms that maintain industry-standard security certifications and data protection practices. However, we cannot guarantee and are not liable for security incidents, data breaches, or unauthorized access that occur within third-party systems beyond our reasonable control.
We may disclose information if required by applicable law, regulation, court order, or lawful government request, or to protect the rights, property, or safety of YourOrbita, our users, or the public.
In the event of a merger, acquisition, or sale of all or substantially all of YourOrbita's assets, user information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
We implement commercially reasonable technical and organizational measures to protect your information, including:
No security system is impenetrable. YourOrbita cannot guarantee absolute security and is not liable for unauthorized third-party access, cyberattacks, or data breaches that occur despite our commercially reasonable security measures. In the event of a data breach materially affecting your rights, we will notify affected users as required by applicable law.
| Active Account Data | Retained for the life of the account. |
| Date of Birth | Retained for the life of the account for ongoing age compliance purposes. Deleted within 30 days of account deletion. |
| Deleted Account — Profile | Deleted within 30 days of account deletion request. |
| Credential Documents | Deleted within 90 days of account deletion. |
| SMS Opt-Out Records | Retained indefinitely to honor opt-out preferences, even after account deletion. |
| Aggregate Analytics | Retained indefinitely (non-personally-identifiable). |
| Legal Hold | Data may be retained longer if required by law or for pending legal proceedings. |
To exercise CCPA rights, contact privacy@yourorbita.com. We will respond within 45 days.
Legal Bases for Processing: Contract (providing the Platform you subscribed to); Legitimate Interests (security, fraud prevention, Platform improvement); Consent (where requested, including SMS notifications); Legal Obligation (compliance with applicable law).
Data Transfers: YourOrbita is based in the United States. If you are located outside the US, your information is transferred to and processed in the United States. We rely on Standard Contractual Clauses and other appropriate safeguards for international transfers.
YourOrbita is explicitly an 18+ platform and is not directed at children under 13. We do not knowingly collect personal information from any person under the age of 18.
YourOrbita actively screens for age at account creation by requiring users to provide their date of birth. Accounts where the calculated age is under 18 are blocked from creation. This active screening mechanism demonstrates that the Platform is not directed at children and that we take steps to prevent minors from accessing it.
If we learn or have reason to believe that an account belongs to a person under 18, that account will be terminated and associated personal data will be deleted promptly. If you believe a minor has created an account on YourOrbita, please contact us at privacy@yourorbita.com.
Because the Platform is explicitly 18+ and not directed at children under 13, the Children's Online Privacy Protection Act (COPPA) does not apply to YourOrbita's collection of information. The birthdate collection is our active mechanism for demonstrating this compliance posture.
We may update this Privacy Policy at any time. If we make material changes, we will provide notice via email or in-app notification at least 30 days before changes take effect. The Effective Date at the top of this policy indicates when the current version was last updated.
| Privacy inquiries | privacy@yourorbita.com |
| Support | support@yourorbita.com |
| Mailing address | YOURORBITA LLC, 14600 SW 74TH CT, Palmetto Bay, FL 33158 |
| Response time | 30 days (45 days for CCPA requests) |
© 2026 YOURORBITA LLC. All rights reserved. yourorbita.com